Mobile Response Team

Hope in Crisis

In 2015, we launched the Mobile Response Team (MRT) in response to a growing need in St. Johns County. Our mission was clear: to reduce the alarming increase of involuntary children hospitalizations (Baker Acts) in our community.

Our SAYS Mobile Response Team (MRT) is dedicated to providing immediate help to youth experiencing a mental health crisis. Available 24/7 to all youth anywhere in St. Johns County experiencing a mental health or behavioral health crisis if they are between the ages of 5-25 years. Our team provides free on-site assessments, ensuring that help is always within reach when youths need it the most.

Recognizing The Signs

Understanding when a youth is in crisis can be challenging. Here are some signs that your youth might need help:

• Sudden changes in behavior, mood, or personality

• Your child is not communicating or you're finding it hard to reach them

• Expressions of extreme distress or hopelessness

• Thoughts or mentions of self-harm or suicide

• They seem unusually isolated or withdrawn

• They're afraid they might hurt themselves or others

If a youth is showing any of these signs, it's time to reach out for help. Our Mobile Response Team is here to provide immediate support.

What to expect

• Within 60 minutes: A licensed mental health professional arrives on site to assess for safety of the client and to make treatment recommendations.

• Compassionate aftercare: a family peer support specialist will follow up to offer emotional support

• Ongoing help is provided to connect families with appropriate services and resources.

Our Commitment to Youth in Crisis

Our dedicated team has conducted more than 5,000 safety assessments, successfully diverting over 80% of youth in crisis from costly hospitalization. We're here for our youth, 24 hours a day, 7 days a week, providing immediate support and long-term solutions.

Our Impact by the Numbers

TO REQUEST
A MRT ASSESSMENT
PLEASE CALL

904-770-2260

or

9-8-8 or 9-1-1

how we help

• immediate safety assessment

• family-centered crisis stabilization

• access to caregiver support

• coordination with:

  • Youth’s family

  • Mental health providers

  • schools

  • law enforcement

MObile Response team

• Certified family peer specialist

• Licensed mental health professionals

• Certified targeted case managers

5,000+

ASSESSMENTS

Our MRT has responded to and provided assessments & wraparound services for 5,000+ youth in St. Johns County.

24/7

OPERATING HOURS

As of January 2019, MRT
services are available 24 hours a day, 7 days a week in St. Johns County.

82%+

DIVERTED BAKER ACTS

More than 80% of the crisis calls our team responded to did not result in a traumatic and costly Baker Act. 

$10mil+

SAVINGS

With hospital stays averaging $3,900. Our MRT assessments saved our community over $10,000,000.